For home service and remodeling offices

Your whole office, run from one HQ

HQEMPIRE sits on top of the CRM, phones, dialer and email you already use. Every person gets a clear list for the day, missed calls and emails never slip, and nothing goes to a customer or your CRM without your approval.

Start your HQTry the demo

Built inside a working remodeling company and used there every day. Month to month. No passwords: everyone signs in with an email link.

Keep your CRM. HQEMPIRE makes it work.

HQEMPIRE is not another CRM to learn. It reads the systems you have, finds what is falling through, and puts each thing on the right person's list with what to do. When something should change in your CRM, it asks you first and shows the exact change.

Main HQ for the owner

  • Everything that needs your yes, in one place, color coded
  • Approve, Not now, Change or Decline in one tap, with Undo
  • A short daily report: calls, work done, quotes, what waits on you
  • Talk instead of typing, and a chat that knows your lists

Supervisor HQ

  • The same board, only for that supervisor's team
  • Each worker's list and each caller's numbers
  • A daily coaching brief per caller from real calls
  • Approvals for their team, if you allow it

A screen for every office worker

  • Today's list, built every morning by the assistant
  • Buttons that fit each item: booked, no answer, rescheduled, quote sent
  • Items they already handled check off by themselves
  • Breaks, lunch and their own stats

How it works

  1. Sign upFour short steps. Your progress is saved.
  2. Answer the setup questionsHQEMPIRE asks until everything works: team, license, pricing rules, estimate style, approval rules. We connect your systems and train your team with you, in about 2 weeks.
  3. Connect your systemsPhone system, dialer, every email inbox and your CRM. Each one is tested before it counts.
  4. Your assistant runs the dayLists every morning, missed calls through the day, coaching and the owner report every evening.

Missed calls never slip

Every missed call lands on the right person's list and checks itself off when someone calls back.

Every email has an owner

Each new email goes to one person, with the reason. Nothing sits unanswered.

Coaching from real calls

Daily numbers and recordings turn into a short brief for each caller, and the system tracks if it improves.

Estimates in your house style

Numbered scope, one clear price, what is and is not included, your license and reviews. Draft it from your visit notes.

Nothing leaves without your yes

CRM changes, customer emails and texts, and anything with money wait on an approval card that shows the exact change.

Everything is logged

Every change has a record and an Undo. Each company's data is walled off from every other company in the database itself.

Simple pricing

Main HQ

$499.00/month

The owner's board. One per company.

Supervisor seat

$299.00/month each

A board for each supervisor and their team.

Office worker

$199.00/month each

Daily list, assistant, stats and coaching. At least 1.

One time setup: $1,500.00, about 2 weeks: the setup interview, every connection tested, and training for your team. Example monthly: an owner, one supervisor and three office workers is $1,395.00. Month to month after setup.

Start your HQ

Questions

Do I have to switch CRMs?

No. HQEMPIRE works on top of the CRM you have. It reads it, and it only changes it when you approve the exact change.

Which systems does it connect to?

Quo phones, VICIdial dialers, Gmail and Outlook inboxes, and Venesa first. Tell us what you use when you sign up.

Who sees what?

The owner sees everything. A supervisor sees their team. An office worker sees their own list. Other companies never see your data.

Are calls recorded?

Only if your dialer or phone system already records them and you connect it. You tell callers and staff, as the law requires.

What does setup include?

About 2 weeks with us: the setup interview, your phones, dialer, inboxes and CRM connected and tested, your estimate style, and training for each person. The setup fee is $1,500.00, one time.

Is there a contract?

No. After setup it is month to month. Remove a seat or cancel at any time, and we export your data on request.